A complete software solution for service and support teams, Vivantio delivers award winning SaaS and on-site solutions to thousands of users worldwide.
Enabling Continual Improvement

"...a first class tool for problem management. It has been a catalyst for developing and improving our ITIL processes."

Dickinson Dees

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Documents: Service Platform documentation

This brochure provides technical information about the SaaS platform architecture, information about how Vivantio supports and maintains it and how we achieve our outstanding levels of service continuity.
SaaS White paper

SaaS vs On-premise: How Do You Decide? This paper compares traditional on-site and software-as-a-service deployments, exploring the different types of SaaS, the real benefits that customers have gained and the reality behind the concerns.