A complete software solution for service and support teams, Vivantio delivers award winning SaaS and on-site solutions to thousands of users worldwide.
Lower Costs. Improved Service.
"We were able to push up productivity in the service desk team from handling 150 calls per month to more than 1,000 with the same number of people."
Allegis Group
"We were able to push up productivity in the service desk team from handling 150 calls per month to more than 1,000 with the same number of people."
Allegis Group
- Vivantio Service Desk
- Dashboard
- Incident Manager
- Problem Manager
- Client Manager
- Asset Manager / CMDB
- Change Management
- Service Level Management
- Knowledge Base
- Web Self Service
- Email Integration
- Directory Services
- Reporting
- Automatic Escalation
- PDA Access
- ITIL Compatibility
- On Site And SaaS
- What is SaaS?
- Vivantio Service Platform
- Vivantio SaaS Architecture
- Customisation
- Workflow Automation
- Integration
- IT Asset Discovery
Screenshots
Click the links to see screen images
- Incident details
- Problem details
- Client details
- Asset (configured for computer equipment)
- Asset (configured for contract management)
- Change Management (simple task management)
- Change Management (advanced workflow management)
- Knowledge base article
- Sample of a built-in report
- Custom report builder
- PDA screenshots (Windows Mobile)
THINKstrategies BoSS 2010
Vivantio has been named the latest winner of the Best of SaaS Showplace (BoSS) Awards program...
Vivantio has been named the latest winner of the Best of SaaS Showplace (BoSS) Awards program...
Further Information
