A complete software solution for service and support teams, Vivantio delivers award winning SaaS and on-site solutions to thousands of users worldwide.
Lower Costs. Improved Service.
"We were able to push up productivity in the service desk team from handling 150 calls per month to more than 1,000 with the same number of people."
Allegis Group
"We were able to push up productivity in the service desk team from handling 150 calls per month to more than 1,000 with the same number of people."
Allegis Group
- Vivantio Service Desk
- Dashboard
- Incident Manager
- Problem Manager
- Client Manager
- Asset Manager / CMDB
- Change Management
- Service Level Management
- Knowledge Base
- Web Self Service
- Email Integration
- Directory Services
- Reporting
- Automatic Escalation
- PDA Access
- ITIL Compatibility
- On Site And SaaS
- What is SaaS?
- Customisation
- Workflow Automation
- Integration
- IT Asset Discovery
Dashboard
Understand your service and support activity at a glance using real-time statistics for current and past performance.
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Features and Benefits
- Manage workloads
- Allocate resource where its needed most
- Predict busy periods
- Identify customers with major incidents
- Stay aware of recent SLA performance
- Identify trends
UK IT Industry Awards 2009
Vivantio is a medal winner for Best Technology Supplier of the Year at the UK's national IT awards...
Vivantio is a medal winner for Best Technology Supplier of the Year at the UK's national IT awards...
Further Information
