A complete software solution for service and support teams, Vivantio delivers award winning SaaS and on-site solutions to thousands of users worldwide.
Lower Costs. Improved Service.
"We were able to push up productivity in the service desk team from handling 150 calls per month to more than 1,000 with the same number of people."
Allegis Group
"We were able to push up productivity in the service desk team from handling 150 calls per month to more than 1,000 with the same number of people."
Allegis Group
- Vivantio Service Desk
- Dashboard
- Incident Manager
- Problem Manager
- Client Manager
- Asset Manager / CMDB
- Change Management
- Service Level Management
- Knowledge Base
- Web Self Service
- Email Integration
- Directory Services
- Reporting
- Automatic Escalation
- PDA Access
- ITIL Compatibility
- On Site And SaaS
- What is SaaS?
- Customisation
- Workflow Automation
- Integration
- IT Asset Discovery
Email Integration
Reduce calls to your service and support team and never miss a customer enquiry or service request.
Features and Benefits
- Reduce calls to your service and support team
- Save time - avoid manually copying emails from your inbox
- Never miss a customer enquiry or service request
- Enable customers to log incidents by email
- Track the whole email conversation including replies
UK IT Industry Awards 2009
Vivantio is a medal winner for Best Technology Supplier of the Year at the UK's national IT awards...
Vivantio is a medal winner for Best Technology Supplier of the Year at the UK's national IT awards...
Further Information
