Report Builder

The Report Builder is included as a standard feature and guides you through the process of creating your own reports. You can also publish the reports back to the service desk to share with your colleagues.


View larger image

Features and Benefits

• Develop and build custom reports
• Use locally or deploy to the Service Desk for sharing with colleagues
• Create dynamic reports which prompt users for selection criteria
• Identify trends in service delivery
• Produce high quality management information
• Export data to other formats such as Excel without copy-and-paste
• Save reports directly in PDF or image formats

Built in Reporting

Vivantio Service Desk also comes with excellent built in reporting features, allowing you to analyse performance and produce professional management reports quickly and easily. Export data to various formats such as Excel and XML without the need for copy-and-paste, or directly to PDF.