Education

Tight budgets and busy service desks tend to be the norm in the education sector, from primary schools to universities. For a busy support team with constant pressure to report on service levels and justify resources, Vivantio Service Desk is ideal.

The self-service feature is great for teachers and students alike, enabling them to log their own service requests and track progress. Excellent email integration also allows people to log requests by email. And self-help documents allow students to find solutions to common problems themselves.

In short, Vivantio Service Desk contains a multitude of features designed to make your life easier!

Vivantio Service Desk can be deployed on to your existing servers if necessary, or you can take advantage of our popular software-as-a-service (SaaS) offering where you subscribe to the service and use it on the internet – no downloads, no installs, all you need is a web browser.

The SaaS service also has the advantage of low, regular subscription fees from your revenue budget rather than a lump sum capital outlay.