Proven Benefits with SaaS
"Vivantio’s SaaS Service Desk is an ideal solution for companies trying to measure and report on the quality of customer service they provide... It has paid for itself in under a year."
Hays Specialist Recruitment, Customer Services
Legal and Finance
Legal and financial service providers aim to deliver reliable, high quality services and engender trust in their customers.
Vivantio Service Desk provides a tried and tested solution for customer service and support teams to maintain high service levels. Whether you’re supporting your colleagues, or external customers Vivantio Service Desk helps you to meet the same high standards.
Vivantio Service Desk is available for both traditional on-site installation as well as the more modern software-as-a-service (SaaS) model where you subscribe and use it on the internet with no need to download or install anything.
For the SaaS offering, security and reliability are of course important considerations. Our data centre is ISO 27001 accredited, assuring you of the highest security standards and successful legal and financial institutions have already put it through its paces.
“Vivantio Service Desk met our needs more effectively than more expensive systems. We went live within days. It has been a catalyst for developing and improving our processes.”
IT Services Manager, Dickinson Dees