5 to 15 People in the Support Team

Quickly take control of your service and support operation. Reduce your workload and keep your customers up-to-date with automatic emails and web self service.

Vivantio Service Desk immediately helps you to organize and manage a busy service desk whether supporting internal employees or external customers. Track and report on service requests, and share knowledge across departments, resulting in faster response times and improved service levels.

Many customers require little or no training due to the easy-to-use interface. You can step through the administration area yourself, tailoring the system to suit your needs.

Built-in reports provide instant access to key management information. Data can be exported directly to Excel for ad-hoc analysis. Or try our powerful report designer and create your own reports.

With its comprehensive range of features, you know that the system will grow with you, enabling continual improvement. Vivantio Service Desk comes as one complete package – switch features on and off as necessary.